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Research Summary: Misgendering as Breakdown in Human-Machine Communication: How AI Companion Chatbot Users Experience and Repair Misgendering

Original authors
Attribution requires verification
Original source
arXiv — Computers and Society
Summary & Analysis prepared by
Aziz Shuaib Ausi
Resource type
Research Summary / Knowledge Resource
Resource published on AZIZ OS
17 September 2026
Reading time
1 min
Publication type
Knowledge Resource
Availability
Open access
About this Summary & Analysis

AZIZ OS provides independently prepared summaries and analytical interpretations of externally published research and knowledge sources. The underlying works remain attributable to their original authors and rights holders. This resource is intended to improve accessibility and understanding and does not replace the original publication.

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Research from arXiv investigates the phenomenon of misgendering within AI companion and role-play chatbots, which are increasingly popular for emotional support and digital role-play. The study, based on an analysis of 326 social media posts, documents how misgendering occurs and how users attempt to correct it, highlighting a significant breakdown in human-machine communication.

Why it matters

This research reveals critical human-machine interaction failures that can undermine user trust and experience with AI systems. Addressing inherent biases in AI, particularly regarding gender and identity, is crucial for the ethical development and broader acceptance of these technologies across various applications and user demographics.

Key insights

  • AI companion and role-play chatbots are gaining popularity for emotional support and digital role-play activities.
  • Previous research indicates that digital role-play can facilitate exploration of gender and sexuality.
  • Large Language Model (LLM) based technologies, which underpin these chatbots, contain inherent biases related to gender and sexuality.
  • Misgendering by AI chatbots is identified as a potential source of harm for users.
  • Users actively engage in efforts to correct or 'curate' their chatbot's understanding in response to misgendering incidents.

Source

arXiv — Computers and Society — https://arxiv.org/abs/2609.18186

Citation

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Verification ID
ASA-EXE-2026-00667
Version
v1.0 · r0
Issued
17 September 2026
Resource prepared by
Aziz Shuaib Ausi
Resource status
Research Summary / Knowledge Resource
Underlying work
Misgendering as Breakdown in Human-Machine Communication: How AI Companion Chatbot Users Experience and Repair Misgendering
Original authors
Attribution requires verification
Original source
arXiv — Computers and Society
Provenance status
Attribution requires verification
Rights
Underlying publication rights remain with the respective copyright holder(s). Refer to the original source for authoritative publication and licensing information.

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