higher_education
Alumni Are Forever. Alumni Email Addresses Are Not.
Inside Higher EdUnited StatesHigh confidence1 min
What changed
Duke University, like other institutions, is discontinuing lifetime alumni email services due to escalating technology costs and cybersecurity risks. This decision has caused significant dissatisfaction among alumni who were previously guaranteed the service indefinitely, highlighting a tension between operational necessity and long-term commitments.
Why it matters
This development highlights the long-term financial and security implications of digital service provision, requiring institutions to balance perpetual commitments against evolving operational realities. It underscores the need for robust strategic planning regarding technology infrastructure, cost management, and constituent engagement over extended periods.
What to watch
Duke University is ceasing lifetime access to alumni email addresses.
Forward consideration, not a verified fact.
Reported by Inside Higher Ed, United States. The document itself is not reproduced here.
Read the original publication