AI-Driven Feedback Systems, Digital Labour, and Silent Quitting: Transforming African Workplaces

The digitalization trend is reshaping work organization and performance management globally. In African organizations, the increasing adoption of remote and hybrid work models, coupled with AI-driven feedback systems, is making "silent quitting" a more relevant phenomenon. This research investigates the impact of AI tools, such as sentiment analysis, pulse surveys, chatbots, and engagement dashboards, on employee disengagement characterized by minimal effort and emotional withdrawal.

The proliferation of AI-driven feedback systems and digital work models directly impacts workforce engagement and productivity, particularly in rapidly digitalizing economies. Understanding the mechanisms linking these technologies to phenomena like 'silent quitting' is crucial for maintaining organizational effectiveness and fostering a motivated workforce.

Digitalization has fundamentally altered work organization and performance measurement globally.

Forward consideration, not a verified fact.