A download is not available to me
Access level and monthly allowance are checked separately.
- The document may sit above your plan's access level. The item states the level it requires.
- You may have used your monthly download allowance. Membership shows the allowance and what remains.
- If your plan should cover the item and the download is still refused, open a support ticket.
Go to
This page explains how to use AZIZ OS. For a problem that needs a person, contact us; members can open a support ticket from their personal view.