Technostress and faculty resilience during mandated digital migration: a qualitative study in Omani higher education

A qualitative study explored faculty and staff experiences with technostress, resilience, organizational wellbeing, and cognitive recovery during a mandated digital platform migration at a large public university in Oman. The transition involved moving from Google Workspace to Microsoft 365. The research employed Reflexive Thematic Analysis, informed by Interpretative Phenomenological Analysis, and conceptualized recovery as a core homeostatic process disrupted by such migrations, further interpreted through the Job Demands-Resources model.

This research highlights the critical human factors involved in large-scale technology adoptions or migrations, particularly the impact on employee wellbeing and cognitive function. Understanding technostress and fostering resilience is crucial for ensuring the successful implementation and sustained productivity post-transition, affecting operational efficiency and strategic objectives.

Faculty and staff experienced technostress during a mandated digital migration.

Forward consideration, not a verified fact.